About Us

50+ years of compassionate care

Since 1971, The Guidance Center has been a trusted non-profit partner in mental health for Western Arkansas communities.

The Guidance Center is a nonprofit community mental health center that provides outpatient counseling, psychiatry, addiction treatment and 24/7 crisis care for children, adults and families across 16 counties in western Arkansas.

Its legal name is Western Arkansas Counseling and Guidance Center, often shortened to WACGC. The Guidance Center is a Certified Community Behavioral Health Clinic accredited by CARF, has operated since 1971, and runs 9 clinics from its main campus at 3111 South 70th Street, Fort Smith, AR 72903.

Our Mission

Providing a comprehensive network of quality behavioral healthcare services that are consumer sensitive, outcomes oriented and cost effective.

Our Vision

A community where mental health is valued, accessible, and free from stigma. Where every person has the support they need to live a fulfilling life.

Our Values

These principles guide everything we do, from how we treat our clients to how we serve our community.

Compassion

We treat every person with dignity, empathy, and respect.

Excellence

We pursue the highest standards in behavioral healthcare.

Accessibility

We ensure no one is turned away due to inability to pay.

Our History

For over 50 years, The Guidance Center has been a cornerstone of mental health services in Western Arkansas.

1970s

Our Beginning

The Guidance Center was founded to serve the mental health needs of Western Arkansas, starting with a small team dedicated to helping the community.

1980s

Expanding Services

Added crisis intervention services and began developing our network of locations throughout the region to better serve rural communities.

1990s

Growing Impact

Expanded to serve all six counties of our catchment area, adding specialized programs for children, families, and substance use disorders.

2000s

Integrated Care

Opened our Primary Care Clinic to provide integrated physical and behavioral health services, recognizing the connection between mind and body.

2010s

CCBHC Certification

Became a Certified Community Behavioral Health Clinic (CCBHC), enhancing our ability to provide comprehensive, coordinated care.

Today

Continuing the Mission

Nine locations, hundreds of dedicated staff, and thousands of lives touched each year. Our mission remains the same: We can help. We will help.

Recognized Quality Care
CCBHC Certified

CCBHC Certified

CARF Accredited

CARF Accredited

HRSA Approved

HRSA Approved

NHSC Site

NHSC Site

50+ Years Serving

Our Community

Our Service Area

The Guidance Center proudly serves sixteen counties across Western Arkansas, bringing comprehensive behavioral health services to both urban and rural communities.

Cleburne County
Conway County
Crawford County
Faulkner County
Franklin County
Johnson County
Logan County
Perry County
Polk County
Pope County
Scott County
Searcy County
Sebastian County
Stone County
Van Buren County
Yell County

With nine locations throughout the region, we ensure that quality mental health care is never far from home.

By the Numbers

Our impact in Western Arkansas

50+

Years of Service

9

Locations

16

Counties Served

24/7

Crisis Support

Ready to take the first step?

You don't need a referral. Just reach out and we'll help you find the right path forward.